Automate effective patient communication
Pharmacies run smoothly by using Doseform to communicate with patients and provide answers to routine questions.
- Let patients compare costs and pay from their phones
- Answer customers FAQs via text messages
- Send digital customer surveys for refills
It's Jane here to assist you on your prescription order...
Struggling to keep up with your prescription volume?
Generic Patient Messaging
Patients get a generic text or robocall when their script is ready, but they need an in-person checkout to get the details and pay.
Reactive Issue Resolution
Any patient questions or issues get handled reactively on the phone or at the desk, which interrupts workflow.
Time Consuming Compliance
When patient info is needed for insurance compliance, it requires a phone call, which takes time you don’t have.
The Patient Communication Platform built specifically for high-volume pharmacies.
Ask patients to confirm and pay before they arrive — right on their phone.
Doseform’s order completion messages and mobile payment portal provide a better, faster experience for both staff and patients.
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Use two-way, HIPAA compliant SMS to communicate with patients.
Doseform lets you answer questions before patients arrive in-store, so you can save time and stay personalized even at scale.
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Create and send digital patient questionnaires over email and text.
- Refill prescriptions
- Rate customer satisfaction
- Stay compliant with accreditation and insurance audits
What Users Say About Us
“Pharmacies are currently built on inefficient business models — techs spend lots of time reacting. Patients call or come in when they have questions, and our workflow is constantly being interrupted. With Doseform, we can easily automate patient communication while staying HIPAA compliant, and it makes it easy to stay proactive. It’s saved us time and labor.”
